Frequently Asked Questions
Everything you need to know about bringing Clare home.
What is the average shipping time for furniture orders?
Most in-stock items ship within 3-5 business days. Larger furniture pieces delivered via our white-glove service typically arrive within 2-3 weeks depending on your location.
Do you offer a warranty on your home decor and furniture?
Yes, all Clare furniture pieces come with a one-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Can I order fabric swatches before purchasing a sofa?
Absolutely. We offer complimentary swatch kits so you can see and feel our premium fabrics in your own lighting before making a final decision.
How do I track my delivery?
Once your order departs our warehouse, you will receive an email with a tracking link. For freight deliveries, our carrier will contact you directly to schedule a specific delivery window.
Are your wood products sustainably sourced?
Sustainability is a core value at Clare. Over 80% of our wood collections are crafted from FSC-certified timber or reclaimed materials to minimize our environmental footprint.